Free Customer FeedbackAnalysis Tool
No signup required. 100% free. Results in 30 seconds.
Upload your customer feedback CSV and discover patterns, trends, and top issues instantly.
How to Use This Free Feedback Analysis Tool
Upload Your CSV
Drop any CSV with customer feedback, support tickets, or feature requests
AI Analyzes Patterns
Our AI finds trends, clusters similar issues, and ranks by importance
Get Instant Report
Download your insights as a PDF or connect data for revenue impact
See What You'll Get
Transform messy feedback into clear, actionable insights
Before: Raw CSV Data
After: AI-Powered Analysis
🚨 Critical Issues (Fix First)
💡 Top Feature Requests
Full report includes sentiment analysis, customer segments, and trends
Want revenue impact? Connect your business data with SigOS
Free Analysis vs. Full SigOS Platform
See what's possible when you connect your business data
What you get today:
- Top 10 issues by frequency
- Pattern detection across feedback
- Sentiment analysis & trends
- Feature request clustering
With your business data:
- $127K/mo revenue at risk from auth bug
- $2.3M expansion from analytics feature
- 47 accounts showing churn signals
- ROI-based priority ranking
Drop your feedback CSV here
Support tickets, feature requests, user interviews, NPS responses - we analyze it all
🔒 Your data never trains our models. We respect your privacy.
Need a template? Download CSV template • Max 50MB • Supports CSV, TSV, Excel
Why Product Teams Love This Free Tool
10x Faster Than Manual Analysis
What takes days in spreadsheets happens in 30 seconds. AI reads every single piece of feedback and finds patterns humans miss.
Actually Free, No Tricks
No email walls, no credit card, no limited trials. Upload your CSV and get results. We believe in proving value first.
Works With Any Feedback
Support tickets, feature requests, app reviews, NPS comments, user interviews - if it's customer feedback in a CSV, we analyze it.
Privacy First
Your data is encrypted, processed in isolation, and automatically deleted. We never store it or use it to train models.
Free Feedback Analysis Tool Features
What this free customer feedback analyzer can do for you
Critical Issues
Find bugs and UX problems mentioned most by customers
Example: "Login timeout" mentioned 47 times this month
Top Feature Requests
See what features customers want most, ranked by frequency
Example: "Analytics dashboard" requested 89 times
Hidden Patterns
AI finds trends humans miss across thousands of feedback items
Example: "Mobile users 3x more likely to churn due to load times"
Customer Segments
Group feedback by customer type, plan, or custom tags
Example: "Enterprise" mentioned in 73% of API complaints
Priority Ranking
Issues ranked by frequency and sentiment urgency
Want ROI ranking? Connect your revenue data with SigOS
Shareable Report
Download results as a beautiful PDF to share with your team
Upgrade: Get executive reports with revenue impact
Teams use these insights to build smarter
Tom Harrison
VP Product, Fintech Startup
"The free analysis found our payment timeout issue was mentioned 89 times. After connecting our revenue data, we discovered it was costing $89K/month!"
Started with 3,400 support tickets
Sarah Kim
CPO, B2B SaaS
"Free analysis showed 'analytics' was our #1 feature request. SigOS platform revealed those 127 requests came from accounts worth $2.1M in expansion."
Analyzed 1,200 customer interviews
Free analysis time: 30 seconds • With SigOS: Full ROI calculations
Frequently Asked Questions
What types of feedback can I analyze with this free tool?
Any CSV file containing customer feedback works: support tickets, feature requests, survey responses, app reviews, NPS comments, or customer interview transcripts. The tool automatically detects and analyzes text columns.
How does the free feedback analysis tool work?
Upload your CSV file, and our AI analyzes the text to find patterns, group similar issues, detect sentiment, and rank problems by frequency. You'll get a report showing top issues, feature requests, and customer segments - all in under 30 seconds.
Is my data secure when using this free tool?
Yes. Your data is encrypted during upload (256-bit SSL), processed in isolated environments, and automatically deleted after analysis. We never store your feedback data or use it to train our models.
What's the difference between the free tool and SigOS platform?
The free tool analyzes feedback patterns and frequency. The full SigOS platform connects your business data (revenue, churn, customer value) to calculate actual dollar impact, predict churn risk, and prioritize by ROI - turning insights into revenue.
Can I analyze feedback in languages other than English?
Currently, our free feedback analysis tool supports English text only. Multi-language support is available in the SigOS platform for teams with global customers.
How accurate is the AI feedback analysis?
Our AI achieves 94% accuracy in categorizing feedback and detecting patterns. It's trained on millions of customer feedback examples and continuously improves. For revenue impact calculations, connect your business data with the full SigOS platform.
What CSV format do you accept?
Any CSV with a text column works. Common formats: support tickets (id, customer, issue, date), feature requests (user, request, priority), NPS responses (score, comment), or custom formats. The tool auto-detects text columns for analysis.
How long does the analysis take?
Most analyses complete in under 30 seconds. Files with 10,000+ rows may take up to 2 minutes. The free tool handles up to 50,000 rows. For larger datasets, use the SigOS platform.
Ready to Analyze Your Customer Feedback?
Join thousands of product teams using AI to understand their customers better. Free forever, no signup required.
Upload CSV • Get insights in 30 seconds • Download report